Frequently Asked Questions

Q: "What is Luxe Concierge?"

A: Luxe Concierge is a personal concierge service that caters to your household and personal needs without having the hassle of dealing with a PA and a lack of privacy.

Q: "How is this different from having a personal assistant?

A: Luxe Concierge is a team not just one individual. However you will only have to communicate with one representative (who will be present at your introductory interview) and they will coordinate, book, and hire for all of your needs.

Q: "Do all three packages offer all of the same services?"

A: Yes, however the hours per month vary with each package.

Q: "What should I expect in the introductory interview?"

A: We will be asking you basic lifestyle questions to be sure we are a good fit for you.

Q: "If I do not use all of the hours in a month do they roll over to the next month?"

A: Your hours do not rollover to the next month and there will be no refund for unused hours.